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We have a world-class, IP-based network. We can deliver your voice, video and data traffic virtually anywhere on the planet – quickly, securely, reliably. Furthermore, we have a team of telecommunications professionals dedicated to helping your business grow and succeed.
Independent surveys demonstrate that our customer service and our employees are the key reasons companies do business with Global Crossing. These surveys indicate that we currently provide the best customer service in the industry.
Our premier support, coupled with our IP-based network and our local, regional and global presence, allows us to provide you an individualized approach that can help improve your financial performance. From legacy system support to a fully converged, fully managed, seamless IP-based solution, Global Crossing is able to help your business succeed.
THE VALUE WE WILL BRING TO YOU
We embrace our stature in the industry as being fast, flexible and focused. Global Crossing excels at building customer relationships because we have an unparalleled focus on our customers for a consistent, positive experience. Our customer feedback tells us this.
Our keen understanding of how communications solutions can help businesses succeed comes from our experience and expertise in IP-based, converged services. The Global Crossing network was designed and built for IP and the convergence of voice, video and data traffic.
Contact information
Address
Chineham Gate
Crockford Lane
Basingstoke
Hampshire
RG24 8NA
Telephone: 0845 000 1000
Email: marketing2@globalcrossing.com
Website: www.globalcrossing.co.uk
Case Studies
Convergence: The Foundation for Unified Communications
Unified Communications – Anticipation and Reality
The benefits of Unified Communications (UC) have been touted with enthusiasm for quite some
time. By integrating disparate communications systems, media, devices and applications, UC
promises to free up time, increase productivity, streamline communication channels, and
provide better customer experiences. The widespread use of UC applications for collaboration,
telecommuting, presence, automated call centers and automated business operations have
only begun to materialize, however.
Convergence, on the other hand, has generated proven results and tangible cost savings for
several years running. Convergence is essentially the implementation of and migration to IP
telephony (IPT) systems that eliminate costly non‐digital PBX equipment. It helps to think of
convergence as the network architecture that will be required for UC, and, conversely, UC as
the set of applications that need a converged infrastructure to perform efficiently. Voice over IP
(VoIP) is the most commonly understood converged application. With UC ‐‐ VoIP, data and
video traffic use the same transport infrastructure (where voice is simply digital data that is
routed across the network). Other applications could include unified messaging; presenceaware
communications systems; integrated collaboration with office software tools; video
conferencing; and more.
gc_ucconv_brief.pdf 183.29 kB
Whitepapers
VoIP Goes Mainstream:
Network security, flexibility and efficiency, and cost savings; plus IP solutions that keep pace with your needs, are driving VoIP adoption in today’s market-place. This whitepaper, 'VoIP Goes Mainstream,' explains why.
VoIP_whitepaper0109web[1].pdf 575.52 kB
Why IP Convergence Hit Its Stride with the Early Majority
IP Convergence - once just a buzzword – has effectively been “field proven” and now is considered a strategic component of most businesses’ cost optimization efforts and has become a mainstay of business vernacular. In this paper, "Why IP Convergence Hit Its Stride with the Early Majority," we share the evolution and present the reasons behind why IP Convergence technologies are the clear choice for enterprises who want to gain a competitive edge in their markets.
IPconv_wp[1].pdf 1.71 MB
Finding Customer Value at the Intersection
A white paper authored by David Vorhaus, Senior Analyst, Yankee Group. As enterprises publish and distribute more an d more high-value and high-volume content on-line, the need for a dedicated content delivery network (CDN) continues to crystallize. This white paper highlights the advantages of a carrier-CDN partnership from an enterprise perspective, while also describing the competitive drivers that have created new opportunities for enterprises to rethink their CDN strategy and seek an external CDN solution.
gc_custom_publication[1].pdf 167.47 kB
New Opportunities and Challenges in a Shrinking World
E 1 xtraordinary networking advancements are creating a new information era. Enterprises are confronting a whole new set of challenges in the web 2.0 economy. The old boundaries of voice and data networks, distance and geography have been erased. Regardless of how you describe today’s global business environment – a “flat world” or a “shrinking planet” – globalization 2.0 is upon us and information communications technologies (ICT) have never been a more critical enabler of enterprise competitiveness.
Opportunities_Aug09_v1R.pdf 143.07 kB
Products
Security Solutions
Security_Solutions_A4_060311P_UK[1].pdf 351.23 kB
