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Telephone: 0207 104 5700
Email: dee.gallagher@autonomy.com
Website: www.autonomy.com
Press Releases
Iron Mountain Completes Sale of Digital Business
HP Acquires Control of Autonomy Corporation plc
Case Studies
Hitachi Consulting improves productivity and compliance for 700 mobile staff
Challenge: Inefficient and time-consuming backup software was jeopardising data integrity for the company and its clients
Solution: Hitachi Consulting chose the laptop backup service from Iron Mountain, and flexible contract terms were offered to manage the transition
Value: Productivity improvements pay for the Iron Mountain solution, while data loss risk is mitigated and compliance is assured
Client: In November 2000, Hitachi Limited bought the consulting arm of Grant Thornton to form Hitachi Consulting. Today a recognised global leader in delivering proven business and IT
solutions to Global 2000 companies, its consultants strive to understand the unique business needs of their clients and to help them realise measurable business value.
Michael Shisko, Director of IT at Hitachi Consulting and previously employed by Grant Thornton, was adamant that Hitachi Consulting should continue to use Iron Mountain services following the buy out. “It quickly became apparent that Iron Mountain is the gold standard for PC data protection,” he says. While PC data protection solved the problem of insufficient storage for Grant Thornton, Michael Shisko knew that Iron Mountain service benefits went beyond that.
Enabling employees to quickly and securely move data to and from their laptops for safe storage, not only was the data protected but also the burden on Exchange servers and other data resources was relieved.
Challenge: Nevertheless, in 2004, Hitachi cancelled the Iron Mountain contract after receiving free backup and recovery utilities with replacement laptops. The new software claimed to make local backups and PC-to-server backups at scheduled intervals. Michael Shisko soon saw the product’s inferiority. The free software backed up files inefficiently as a simple file transfer. For example, there was no data compression and, with such a time-consuming process, Hitachi
Consulting was putting itself and its clients at risk of data loss. The company has 1,000 employees, nearly 70 per cent of who are mobile laptop users. “The free software we were
using was horribly inefficient,” says Michael Shisko. “Since most of our users are remote, people just weren’t using it.”
Contract clauses often mandate that Hitachi Consulting complies with security regulations for protecting privacy and intellectual property, but there was zero confidence in the new software’s ability to ensure this. Hitachi Consulting recognised the need to eliminate this threat, fast.
Solution: “We quickly learned what the definition of free is when it comes to software. Just two months after implementing the free product, we knew we wanted to come back to Iron Mountain because it works,” recalls Michael Shisko. “The product we previously used just didn’t compare. It wasn’t nearly as robust or sophisticated, and we weren’t comfortable relying on it as our company’s only means of backup. We went away looking to save some money, but we returned because we realised the value we got from Iron Mountain’s solution outweighed
any cost.”
The Iron Mountain PC Backup solution offers automatic data protection that works even over dial-up connections. It intelligently determines which files need to be saved, eliminating duplicate
copies that only burden the servers. Hitachi Consulting selected the Licensed Software option, which allows the company to backup data to its own servers. Iron Mountain worked with Hitachi to co-ordinate a three-month transitional contract. Under this, Hitachi Consulting could immediately benefit from an Iron Mountain Subscription Service, while the company got an internal data centre running at its Dallas headquarters. Within months, the product was fully integrated and Hitachi Consulting once again enjoyed the peace of mind of PC data protection across its 17 offices in twelve American states.
Value: With the Iron Mountain solution, employees no longer need to find a high-speed internet connection to facilitate a backup. By recognising only new files and file changes, rather than identical files from multiple machines, the Iron Mountain solution enables smaller, faster backups. “Say I’ve got two gigs of new data,” explains Michael Shisko. “Because of Iron Mountain’s Delta Block™ and SendOnce™ capabilities, that’s only going to be about 800K, and that’s going to compress down to something like 32K, so my actual backup time is
almost instantaneous, and yet I backed up a significant amount of data.”
The Iron Mountain PC Backup solution has other benefits. By restoring data without requiring prior installation of user applications and files, the time spent setting up a user on a new piece of hardware is significantly reduced. “With this capability, we’re able to run on a lean inventory
of extra hardware,” says Michael Shisko. “When someone leaves the company, we do a final backup and immediately ship the hardware out to a new person. That way, we have the
comfort level of still having access to the original person’s data without having to hold on to the laptop.”
According to Michael Shisko, even the company’s experienced consultants suffer from their share of data disasters. “On a pretty regular basis, we have machines coming back that
need to be restored,” he notes. “So, from a disaster recovery perspective, Iron Mountain is being used on a regular basis, improving overall productivity since our consultants can easily restore lost data themselves.”
From a cost benefit standpoint, Iron Mountain was the logical solution for Hitachi Consulting. Michael Shisko concludes: “Essentially, I’m looking at one billable hour per employee per year to pay for Iron Mountain’s Licensed Software solution, which is nothing compared to the time it takes if that employee loses his hard drive, if his laptop is stolen, or if he installs something and it just destroys the system. The time and effort it saves more than pays for itself. From a cost
perspective, it’s easy to justify.”
IM Hitachi Consulting V4 Orange.pdf 413.74 kB
Whitepapers
HOW TO MEASURE ROI FOR ONLINE PC BACKUP & RECOVERY
IT managers and business professionals are increasingly drawn to the cost effectiveness of online services to back up and recover corporate data distributed throughout their business on desktops, laptops, and mobile devices. They face the challenge of demonstrating the return on investment (ROI) of making the change from the current methods for protecting data, managing risk, and keeping a distributed workforce productive.
Whitepaper_CTD_How to Measure ROI for Online PC Backup and Recovery_EN.pdf 294.02 kB
Products
PC, Laptop & Mac Backup & Recovery
Is your data always safe and available? Iron Mountain Digital lets you eliminate the risk of data loss on desktops and laptops with our simple, automatic, secure and reliable online backup solution.
The need is clear: you want to protect sensitive information stored on PCs, Macs and laptops, especially those far outside the data centre. You want to eliminate frantic firefighting, lost data and painful recoveries that divert IT resources—so that you can spend time on your business instead of your backup concerns.
Our Connected Backup solution can lighten your data protection burden and provide the rapid recovery and uncompromised security your business needs.
Datasheet-Connected-PC-uk_ed1.pdf 175.50 kB
Online Server Backup
Reduce the costs and burden of disk and tape backup management. LiveVault online server backup provides a fully managed cloud data protection service with proactive remote administration and monitoring, removing the backup operations headaches so you can focus on core projects instead of backup chores.
Address the cost of ownership associated with the backup infrastructure consisting of tape, libraries and backup servers. Cloud data protection provides automated data protection with no capital investment.
For small and mid-sized enterprises and for enterprises with remote locations, Iron Mountain’s LiveVault cloud backup solution replaces manual, complex, daily backup chores with an automatic data protection service that ensures easy, fast and reliable data recovery.
Marketing-LiveVault datasheet-uk_ed2.pdf 175.48 kB
eDisclosure / eDiscovery
Modern litigation places organisations at potential legal, financial and publicity risk if disclosure is not fully and correctly provided. Failure to comply with eDisclosure (known as eDiscovery in the US) rules can be costly. However, we can help you avoid potential fines, legal sanctions and high-profile damage to your brand.
Our eDisclosure and litigation support solutions help protect your organisation by setting up a comprehensive litigation readiness and support program, so you will always be ready to respond if legal action occurs.
eDiscovery_Financier_Worldwide_DEC09.pdf 248.55 kB
